I recieve a lot of emails everyday through this website that I simply cannot answer. There are many reason for this, some of them I simply cannot answer because I do not know the answer, but most of the time it is simply through a lack of time.
If it is a technical question you have you should first check out our forums (twincam.org), as there are many people there with more knowledge and experience than I have who are more than willing to help you out.
If you really have to contact me for something important you can get me on email but please don't expect a quick reply in most cases, this is because I have very little time each day to reply to most emails unless they are very urgent.
In a perfect world I would be happy to sit down and write a detailed reply to each and every email. Unfortunately it is not, and I have to spend most of my time working to pay the bills!